jilipj Privacy Policy

jilipj ("we," "us," "our," or "the Platform") is committed to protecting the privacy and personal data of every player who uses our online casino and sports betting services. This Privacy Policy has been prepared in compliance with Republic Act No. 10173, also known as the Data Privacy Act of 2012 (DPA), and its Implementing Rules and Regulations, as enforced by the National Privacy Commission (NPC) of the Philippines.

This Privacy Policy applies to all personal data collected through the jilipj website, mobile platform, customer support channels, and any other service operated by jilipj. By registering an account or using the Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein.

If you do not agree with any part of this Privacy Policy, please discontinue use of the jilipj platform and contact our support team to request account closure.

jilipj collects the following categories of personal data from players:

We do not collect sensitive personal information beyond what is strictly necessary for identity verification, regulatory compliance, and the safe operation of the jilipj platform.

jilipj collects personal data through the following means:

• Direct submission: Information you provide when registering an account, completing identity verification, making deposits or withdrawals, or contacting our support team.
• Automated collection: Technical data collected automatically when you access the Platform, including IP addresses, device identifiers, browser type, and session activity logs.
• Cookies and tracking technologies: Data collected through cookies, web beacons, and similar technologies as described in Section 7 of this Policy.
• Third-party sources: Identity verification data from government-issued document checks, fraud prevention data from third-party screening services, and payment verification data from financial institutions.
• PAGCOR and regulatory sources: Information shared with jilipj by PAGCOR or other competent authorities in connection with regulatory compliance obligations.

jilipj uses your personal data for the following purposes:

• Account management: Creating, maintaining, and securing your jilipj account, including identity verification and age verification (21+ requirement).
• Service delivery: Processing deposits and withdrawals via GCash, PayMaya, BPI, BDO, and Metrobank; providing access to games and betting markets; delivering customer support.
• Regulatory compliance: Meeting our obligations under PAGCOR regulations, the Data Privacy Act of 2012, the Anti-Money Laundering Act (AMLA), and other applicable Philippine laws.
• Fraud prevention and security: Detecting and preventing fraudulent activity, unauthorized account access, money laundering, and other prohibited conduct.
• Responsible gaming: Monitoring gaming activity to identify potential problem gambling patterns and administering self-exclusion, deposit limit, and session timer tools.
• Platform improvement: Analysing usage patterns to improve the jilipj platform, fix technical issues, and develop new features.
• Marketing communications: Sending promotional offers, bonus notifications, and platform updates — only where you have provided explicit consent and subject to your communication preferences.

jilipj will not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your explicit consent.

Under the Data Privacy Act of 2012, jilipj processes your personal data on the following legal bases:

• Contractual necessity: Processing required to perform our obligations under the Terms & Conditions you agreed to when registering your jilipj account.
• Legal obligation: Processing required to comply with PAGCOR regulations, AMLA reporting requirements, NPC directives, and other applicable Philippine laws.
• Legitimate interests: Processing necessary for fraud prevention, platform security, and responsible gaming monitoring, where these interests are not overridden by your privacy rights.
• Consent: Processing for marketing communications and non-essential cookies, where you have provided explicit, freely given, and informed consent. You may withdraw consent at any time by contacting jilipj support or updating your account preferences.

jilipj does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis:

• Payment processors: GCash, PayMaya, BPI, BDO, Metrobank, and other financial institutions involved in processing your deposits and withdrawals.
• Identity verification providers: Third-party KYC and document verification services used to confirm your identity and age in compliance with PAGCOR requirements.
• Fraud prevention services: Third-party screening services used to detect and prevent money laundering, fraud, and other prohibited activity.
• Regulatory authorities: PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), and other competent Philippine government authorities, where disclosure is required by law or regulatory direction.
• Technology providers: Hosting, cloud infrastructure, analytics, and customer support platform providers who process data on our behalf under strict data processing agreements that prohibit independent use of your data.

All third parties with whom jilipj shares personal data are required to implement appropriate technical and organisational security measures and to process your data only in accordance with our instructions and applicable Philippine law.

jilipj uses cookies and similar tracking technologies to operate and improve the Platform. The types of cookies we use are:

• Strictly necessary cookies: Essential for the Platform to function, including session authentication, security tokens, and load balancing. These cannot be disabled without affecting core functionality.
• Functional cookies: Remember your preferences such as language settings, game favourites, and display options to personalise your jilipj experience.
• Analytics cookies: Collect aggregated, anonymised data about how players use the Platform to help us identify areas for improvement. Used only with your consent.
• Marketing cookies: Track your interactions with jilipj promotions to deliver relevant offers. Used only with your explicit consent.

You may manage your cookie preferences through your browser settings. Please note that disabling strictly necessary cookies may impair your ability to use the jilipj platform. Withdrawing consent for optional cookies will not affect the lawfulness of processing carried out before withdrawal.

jilipj retains your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. Our standard retention periods are as follows:

• Account and identity data: Retained for the duration of your account and for a minimum of five (5) years following account closure, in compliance with PAGCOR and AMLA record-keeping requirements.
• Financial transaction records: Retained for a minimum of five (5) years from the date of each transaction, as required by the Anti-Money Laundering Act.
• Gaming activity logs: Retained for a minimum of three (3) years for regulatory reporting and responsible gaming monitoring purposes.
• Customer support records: Retained for two (2) years from the date of the last interaction, unless a longer period is required for dispute resolution.
• Marketing consent records: Retained for the duration of your consent and for one (1) year following withdrawal of consent, as evidence of compliance.

Upon expiry of the applicable retention period, personal data will be securely deleted or anonymised in accordance with jilipj's data disposal procedures.

jilipj implements industry-standard technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include:

• Transport Layer Security (TLS/SSL) encryption for all data transmitted between your device and the jilipj platform.
• Encryption of sensitive data at rest, including financial data and identity documents.
• Role-based access controls limiting employee access to personal data on a strict need-to-know basis.
• Regular security audits, vulnerability assessments, and penetration testing of the Platform infrastructure.
• Multi-factor authentication options for player accounts to reduce the risk of unauthorised access.
• Incident response procedures to detect, contain, and notify affected players and the NPC of any personal data breach within the timeframes required by the Data Privacy Act.

While jilipj takes all reasonable steps to protect your personal data, no online platform can guarantee absolute security. You are responsible for maintaining the confidentiality of your account credentials and for notifying jilipj support immediately if you suspect any unauthorised access to your account.

Under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by jilipj:

• Right to be informed: The right to know what personal data jilipj collects, how it is used, and with whom it is shared — as set out in this Privacy Policy.
• Right of access: The right to request a copy of the personal data jilipj holds about you.
• Right to rectification: The right to request correction of inaccurate or incomplete personal data in your jilipj account.
• Right to erasure: The right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations.
• Right to object: The right to object to the processing of your personal data for direct marketing purposes or where processing is based on legitimate interests.
• Right to data portability: The right to receive your personal data in a structured, commonly used, and machine-readable format where technically feasible.
• Right to lodge a complaint: The right to file a complaint with the National Privacy Commission (NPC) if you believe your data privacy rights have been violated.

To exercise any of these rights, please contact the jilipj Data Protection Officer via the contact details in Section 13. We will respond to all verified requests within fifteen (15) business days, as required by the Data Privacy Act.

The jilipj platform is strictly intended for adults aged 21 years and older, in accordance with PAGCOR regulations governing online gambling in the Philippines. jilipj does not knowingly collect personal data from individuals under the age of 21.

If jilipj becomes aware that personal data has been collected from a person under 21 years of age, the associated account will be immediately closed, all data will be deleted in accordance with our data disposal procedures, and any deposits will be returned at our discretion after deducting applicable administrative costs.

If you are a parent or guardian and believe that a minor has registered on the jilipj platform, please contact our support team immediately so that we can take appropriate action.

jilipj reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or PAGCOR regulatory requirements. When material changes are made, we will notify registered players via the email address associated with their account and display a prominent notice on the Platform.

The date of the most recent revision is indicated at the top of this page. Your continued use of the jilipj platform following the effective date of any amendment constitutes your acknowledgement of the updated Privacy Policy. We encourage you to review this page periodically to stay informed about how jilipj protects your personal data.

For any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data, please contact the jilipj Data Protection Officer:

• Email: [email protected]
• Live Chat: Available 24/7 via the Platform
• Response Time: Under 2 hours for general queries; 15 business days for formal data subject requests

If you are not satisfied with our response, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines through official NPC channels.